The customer can reactivate the subscription and their data will be retained until 120 days after the expiration date. If a customer doesn’t renew their subscription in time, they can still use Microsoft 365 for 30 days after the subscription expiration date. In this case, customers shouldn’t renew their subscription until right before it expires. If the subscription is renewed by using direct billing, the new subscription starts immediately. You can also choose to switch your customer to direct billing from Microsoft. When your customer’s subscription is about to expire, you can help your customer renew their Microsoft 365 subscription with a product key to continue directly billing the customer. The customer and you, if you are listed as the customer’s POR, start receiving subscription renewal notices 60 days, 30 days, 7 days, and 1 day prior to when subscriptions expire. Manage your customer’s subscription at subscription renewal time For more information, see Microsoft Cloud Essentials program. Note: You must be enrolled in the Microsoft Cloud Essentials program to be eligible to offer delegated administration. The customer must accept your offer before you can perform any administration tasks on behalf of the customer.įor more information about sending an offer for delegated administration to your customer, see Offer delegated administration. ![]() On the Partner overview page, click Send delegated administration offers.Ĭreate the message to offer delegated administration to your customer, and send it to your customer. To become a delegated admin, do the following.Īt the top of the Admin center page, click Partner. To have full administrative access to all your customer’s services and subscriptions, you must be a delegated admin for the customer. ![]() Send an offer for delegated administration to your customer You can complete these tasks now or at a later time.įor more information about how to add users, set up email, add a domain, and other tasks for your customer, see: ![]() You can now start adding users and migrating email and data to Microsoft 365 for your customer’s organization. Note: If your country or region isn’t listed, there’s no Microsoft 365 service there.Īfter you’ve completed the required information, click Create my account.
0 Comments
Leave a Reply. |